Returns & Exchange Policy
At Nutcase, we want you to love your home as much as we do, which is why we offer a 30-day return policy for most items. If your purchase isn't the perfect fit for your space, we are here to help with a seamless return or exchange process.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship It Back
Attach the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing