Frequently Asked Questions
Everything you need to know about shopping with Nutcase Home Decor
What is the typical lead time for custom home products?
Since many of our items are personalized or made-to-order, please allow 3-5 business days for production before your order is shipped.
Do you offer international shipping for your home decor items?
Yes, we ship Nutcase products worldwide. Shipping costs and delivery timelines vary depending on your location and the weight of the items.
What is your return policy if I am not satisfied with the quality?
We offer a 7-day return policy for standard items. Please note that personalized or custom-engraved products cannot be returned unless they arrive damaged or defective.
How can I track the status of my home delivery?
Once your order is dispatched, you will receive an email and SMS with a tracking link to monitor your package's journey in real-time.
Are your kitchenware and dining products food-safe?
Absolutely. All Nutcase kitchen and dining products are made from high-quality, non-toxic materials and meet international food safety standards.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery is available for select zip codes.